Thank you for visiting the Governor’s Office of Business and
Economic Development (GO-Biz) website and reviewing our use policy. We
Privacy Statement also available on this website. GO-Biz wants you to know
about the collection, use, security, and access to information that may be
obtained through use of the GO-Biz's website. By visiting this website, you are
accepting the policies and practices described in this Notice. This use policy covers the following topics:
- Personal Information and Choice
- A Special Note about Children
- Information Collected and How it is Used
- Information Submitted
- Use of Internet Request for Assistance Form Information
- Email Correspondence
- Public Disclosure
- Automatic Collection of Information/Cookies
- Links to Other Websites
- Limitation of Liability
Please note that this
use policy is subject to change without notice, and that it reflects the GO-Biz's
current business practices.
Also note that each
department within the State may have additional privacy and use policies
specific to the mission and needs of their work. Be sure to review those
policies as you access additional sites within the State.
PERSONAL INFORMATION AND CHOICE
"Personal information" is information about a natural person that
identifies or describes an individual, including, but not limited to, his or
her name, social security number, physical description, home address, home
telephone number, education, financial matters, and medical or employment
history, readily identifiable to that specific individual. A domain name or
Internet Protocol address is not considered personal information; however, it
is considered "electronically collected personal information."
According to Government Code §11015.5., "electronically collected personal
information" means any information that is maintained by an agency that
identifies or describes an individual user, including, but not limited to, his
or her name, social security number, physical description, home address, home
telephone number, education, financial matters, medical or employment history,
password, electronic mail address, and information that reveals any network
location or identity, but excludes any information manually submitted to a
State agency by a user, whether electronically or in written form, and
information on or relating to individuals who are users, serving in a business
capacity, including, but not limited to, business owners, officers, or
principals of that business.
collected personal information" that we automatically collect includes
your domain name or Internet Protocol address, and statistical information
about which web pages you visit. If you voluntarily participate in an activity
that asks for specific information (i.e., completing a request for assistance,
sending an email, or participating in a survey) more detailed data will be
collected. If you choose not to participate in these activities, your choice
will in no way affect your ability to use any other feature of the website.
If any type of
personal information is requested on the website or volunteered by the user,
State law, including the Information Practices Act of 1977, Government Code
§11015.5., and the federal Privacy Act of 1974 may protect it. However, this
information may be a public record once you provide it, and may be subject to
public inspection and copying if not otherwise protected by federal or State
Additionally, departments and agencies of the State under the authority of the Governor are required to adhere to the
Privacy Statement which is also accessible on this
A SPECIAL NOTE ABOUT CHILDREN
Children are not eligible to use services that require
submission of personal information, and we require that minors (under the age
of 18) do not submit any personal information to us. This includes submitting
personal information to the State as part of a user profile or personalization
profile. If you are a minor, you can use these services only if used together
with your parents or guardians. If you are a minor, you should seek guidance
from your parents.
If the State decides to begin collecting personal information from children, it
will notify parents that it is being requested, disclose the reasons for
collecting it, and disclose our intended use of it. The State will seek
parental consent before collecting any personally identifiable information. If
it does collect it, parents may request information on the type of data being
collected, view their child's information, and, if they choose, prohibit the
State from making further use of their child's information. The State will not
provide personal information about children to third parties.
INFORMATION COLLECTED AND HOW
IT IS USED
We collect personal information directly from individuals who volunteer to use
some of our services. Collection of this information is required to deliver the
specific services, but use of these services is voluntary.
The information we
automatically collect or store is used to improve the content of our web
services and to help us understand how people are using our services. This
information does not identify you personally and is used for gathering website
statistics. The information we automatically collect and store in our logs
about your visit helps us to analyze our website to continually improve the
value of the materials available. Our website logs do not identify a visitor by
personal information, and we make no attempt to link other websites with the
individuals that browse the State's website.
§11015.5.(a)(6) prohibits all state agencies from distributing or selling any
electronically collected personal information, as defined above, about users to
any third party without the permission of the user. The State does not sell any
"electronically collected personal information." Any distribution of
"electronically collected personal information" will be solely for
the purposes for which it was provided to us.
The State may provide
or distribute certain lists and statistical reports of regulatory information
as provided by law, but no personal information is sold or distributed, and all
relevant legal protections still apply to the State's websites.
If you choose to submit information to us, the information will be transmitted
through secure lines to our departmental database. Any private information will
only be used for the purposes for which it was provided and will not be shared
with another entity except as prescribed by law. Please see our
Privacy Statement for additional information.
USE OF INTERNET REQUEST FOR
ASSISTANCE FORM INFORMATION
Any information you provide to us will only be shared with entities involved in
your case as necessary. Information you provide may be included with other
consumers' information to be used for statistical reporting, trending data,
and/or investigative actions. For example, we may need to retain information
that becomes part of an enforcement action or consumer complaint case for a
period of time after the closing date of the case.
If you provide us with
information regarding an issue that does not fall within our regulatory
jurisdiction, we may refer your information to the appropriate local, State, or
federal agency on your behalf.
If during your visit to the GO-Biz's website you participate in a survey or
send an email, the following additional information will be collected:
The email address and contents of the email.
Information volunteered in response to the
The information collected is not limited to text characters and may include
audio, video, and graphic information formats you send us.
The information is
retained in accordance with Government Code §11015.5.
You may choose to provide us with personal information, as in email with a
comment or question. We use the information to improve our service to you or to
respond to your request. Sometimes we forward your email to other State
employees who may be better able to help you, and this staff may be employed by
a different agency within the State. Except for authorized law enforcement
investigations or, as required by law, we do not share our email with any other
We use your email to respond appropriately. This may be to respond to you, to
address issues you identify, to further improve our website, or to forward the
email to another agency for appropriate action.
In California, laws exist to ensure that government is open and
that the public has a right to access appropriate records and information
possessed by State government. At the same time, there are exceptions to the
public's right to access public records. These exceptions serve various needs
including maintaining the privacy of individuals. Both State and federal laws provide
All information collected at this site becomes public record that may be
subject to inspection and copying by the public, unless an exemption in law
exists. In the event of a conflict between this Use Policy and the Public
Records Act, the Information Practices Act, or other law governing the
disclosure of records, the Public Records Act, the Information Practices Act,
or other applicable law will control.
Under Government Code §11015.5., if you choose, you may have any personal
information collected about you discarded without reuse or distribution,
provided we are contacted in a timely fashion.
AUTOMATIC COLLECTION OF
When you visit a State website, you should be aware that data
linking your computer to a particular website (a "cookie") may be
created. Temporary cookies may be used when necessary to complete a
transaction, to process data submitted to us online, to facilitate an ongoing
Internet interaction, or to understand trends in the use of State websites.
Cookies do not compromise your privacy or security. Using web browser settings,
you can refuse the cookies or delete the cookie file from your computer by
using any of the widely available methods.
GO-Biz, as developer and manager of this website, has taken
several steps to safeguard the integrity of its telecommunications and
computing infrastructure, including but not limited to authentication,
monitoring, auditing, and encryption. Security measures have been integrated
into the design, implementation, and day-to-day practices of the entire State
operating environment as part of its continuing commitment to risk management.
This information should not be construed in any way as giving business, legal,
or other advice, or warranting as fail proof, the security of information
provided via the State's supported website.
LINKS TO OTHER WEBSITES
The GO-Biz website has links to websites that may be useful to
you that lead outside of the GO-Biz website and which may provide services.
When you select a website link to another site, you are no longer on the GO-Biz
This website and the information contained are provided as a public service by GO-Biz.
This system is monitored to ensure proper operation, to verify the functioning
of applicable security features, and for comparable purposes. Anyone using this
system expressly consents to such monitoring. Unauthorized attempts to modify
any information stored on this system, to defeat or circumvent security
features, or to utilize this system for other than its intended purposes are
prohibited and may result in criminal prosecution.
LIMITATION OF LIABILITY
GO-Biz attempts to maintain the highest accuracy of content on its website. Any
errors or omissions should be reported for investigation.
GO-Biz makes no
claims, promises, or guarantees about the absolute accuracy, completeness, or
adequacy of the contents of this website and expressly disclaims liability for
errors and omissions in the contents of this website. No warranty of any kind,
implied, expressed, or statutory, including but not limited to the warranties
of non-infringement of third party rights, title, merchantability, fitness for
a particular purpose, and freedom from computer virus, is given with respect to
the contents of this website or its hyperlinks to other Internet resources.
Reference in this website to any specific commercial products, processes, or
services, or the use of any trade, firm, or corporation name is for the
information and convenience of the public, and does not constitute endorsement,
recommendation, or favoring by the State of California, or its employees or
This use policy is
subject to change without notice.
In general, information presented on this website, unless otherwise indicated, is considered in the public domain. It may be distributed or copied as permitted by law. However, the State does make use of copyrighted data (e.g., photographs) which may require additional permissions prior to your use. In order to minimize any possibility of intellectual property infringement, obtain prior written consent from GO-Biz before using any content on this website. The State shall have the unlimited right to use for any purpose, free of any charge, all information submitted via this site except those submissions made under separate legal contract. The State shall be free to use, for any purpose, any ideas, concepts, or techniques contained in information provided through this site.