In 2014, The Governor’s Office of Business and Economic
Development (GO-Biz) and the Government Operations Agency (Gov. Ops.) partnered
together to offer a Lean Six Sigma implementation program to state departments that address process-based
issues that are causing delays in services to both internal and external
stakeholders. Over a six month period,
participants (Green Belts) receive training on complex analytical and
statistical tools applied within Green Belt projects that identify waste and
inefficiencies in processes.
This certification program is not your typical
training. While classroom training is a
valuable and necessary component, certification is gained through the
completion of a project within the Green Belt’s department. As a result, the participants have completed
projects that have vastly improved the efficiency and operation of a number of
processes within each department. The resulting improvements have a direct positive
impact on governments’ interaction with the public.
Each project had an Executive Sponsor, Project Champion ,
and Project Green Belt Project Champions who attended a one-day training. Champions
work with the coaches to finalize a project and identify a Green Belt trainee. Green
Belts received 10 days of training and mentoring throughout the program.
are top performing personnel who
embrace the opportunity to drive transformational improvements in their areas
of work. Green Belts demonstrate excellent leadership skills, technical
abilities, and enthusiasm for making changes for the better. The Green
Belts are trained in the Lean Six Sigma tools; receive one-on-one mentoring
from the trainer who is a Master Black Belt.
are management staff that have the ability to
mentor and support the Green Belts and the projects—typically they are the
upper management who oversee the processes that are to be improved by the Green
s. The Champions
should have the ability and position to remove barriers and communicate the
Lean Six Sigma process and results to executives and other managers.
are members of the
department’s executive team who serves as a point of contact for GO-Biz and are
able to make decisions regarding their department’s training participation.
Executive Sponsors along with project Champions and Project Green Belts
routinely share updates with the department’s executive team on project status
Project Timeline - (January 2017 - July 2017)